Toronto Public Health Support for Illness Management

  • Home
  • Toronto Public Health Support for Illness Management
Toronto Public Health (TPH) Illness Management & Prevention

Toronto Public Health supports illness management by practicing hand hygiene, getting up to date with immunizations, and avoiding touching the eyes, nose or mouth unwashed hands. Other measures include food safety measures, improving air filtration and ventilation, and wearing Personal Protective Equipment (PPE) during disease outbreaks (City of Toronto, 2026).

Outbreak Management: TPH Protocols and Staff Roles

An outbreak occurs when there are more cases of an illness than would normally be expected in a child care setting during a specific period of time. Outbreaks may involve illnesses such as gastroenteritis, influenza, COVID-19, or other communicable diseases (City of Toronto, 2025). When an outbreak is suspected, the child care centre must contact Toronto Public Health and follow public health instructions.

In childcare, a gastrointestinal outbreak is identified as two or more connected cases of vomiting or diarrhea occurring within a 48-hour window (City of Toronto, 2025).

Toronto Public Health (2025) requires that in order to keep everyone safe, “If an outbreak is suspected… call the TPH Communicable Disease Notification Unit (CDNU) for further guidance: 416-392-7411” (Reporting an Outbreak section, Contacting TPH subsection).  

According to Toronto Public Health (2025), it states that staff are recommended to have specific details ready before calling. Details such as the date and time of the first case, as well as the total number of ill children or staff (Reporting an Outbreak section). 

In order to keep everyone safe, Toronto Public Health (2025) suggests to immediately increase daily cleaning and disinfection routines alongside isolating any ill individuals. By taking action in this, it prevents the sickness from spreading further (Outbreak Control Measures section).

When looking at roles, all childcare workers must track any symptoms related to the gastrointestinal outbreak and fill out paperwork. Meanwhile, Toronto Public Health has the job of officially announcing the outbreak and assigning a unique tracking number (Reporting an Outbreak section). A few quick steps require stopping all group activities, including sensory play. Finally, the timeline states that individuals who are sick cannot return until they are symptom-free for at least 48 hours (Outbreak Control Measure section).

Documentation and Illness Prevention in Early Childhood Education Settings
Document 1: Medication Forms
Written Consent and Administration Records

What are Medication Forms?
Medication forms are one of the formal documents that you will see childcare settings. Parents must fill out and sign this form before educators can give any prescription or over-the-counter medicine to a child.

Requirements for Completion

Parental Consent: Requires a parent’s clear, written signature giving consent.

Clear Instructions: Must have clear instruction on the exact dosage, route (oral, topical, etc.) and the specific time the medication is to be given.

Original Packaging: The medication must be in its original container and clearly labeled with the child’s name (Child Care and Early Years Act, 2014). 

Purpose

Safety & Accuracy: Ensure that medication is given safely, accurately, and at the correct times in the childcare center.

Error Prevention: Prevents the risk of serious medical errors. Examples of medical errors include giving too little or too many doses while helping while helping the child recover from their illness (Child Care and Early Years Act, 2014).

Relevance to the Toronto Public Health

Compliance with Regulations: “Toronto Public Health and the Child Care and the Early Years Act (CCEYA) must strict track anything that is given to a child to prevent medical emergencies and accidental poisoning” (Child Care and Early Years Act, 2014; Toronto Public Health, 2026).

Accountability: Taking accountability ensures that childcare centers create a clear record of proof for safety and health inspections.

Document 2: Incident/Illness Form
Health Tracking and Accident Documentation

What is Incident/Illness Forms?

Incident/Illness Forms are one of the other documents that you will see childcare settings. This form is an official record used by educators to document any important health or safety event that happens to a child during the day, which covers both sudden illness and physical accidents or injuries.

This form is essential for illness prevention because it helps the childcare centers track possible outbreaks in the classroom, which allows the staff and educators to take immediate action. If multiple children get sick, immediate sanitization is needed and the educators or staff must report the issue to the public health authorities.

Requirements for Completion

For illnesses: Illnesses must have specific documentation of the child’s symptoms, the exact time they started, and their recorded temperature (Toronto Public Health, 2026).

For incidents (Injury): Incident reports must have a clear description of how the injury happened, where it happened, and the exact first aid steps that were applied by the staff (Child Care and Early Years Act, 2014).

Signatures: The educator’s signature is required to record the event, and the parent’s signature at pickup to confirm that they were notified (Child Care and Early Years Act, 2014).

Purpose

Classroom Safety & Tracking:  For illnesses, Incident/illness forms track possible outbreaks so that the staff can separate the illness and sanitize the childcare center. However, for incidents it helps identify and fix physical safety hazards in the childcare setting or playground.

Liability & Communication: This form servers as an official legal record and protects the center. It also keeps families fully aware about their child’s well-being.

Relevance to the Toronto Public Health

Outbreak Monitoring: Toronto Public Health orders that childcare centers track symptoms to detect infectious diseases early. A few infectious diseases include hand, foot, and mouth disease or norovirus (Toronto Public Health, 2026).

Mandatory Reporting: If an illness hits a high number of children with similar symptoms, this form provides the data the educators need to immediately report the issue to Toronto Public Health authorities for guidance (Toronto Public Health, 2026).